Frequently Asked Questions
How long is the order processing time?
Once a transaction is made, product will be packed and shipped out within 24 hours. Delivery will be between 3-5 working days.
How do I make an exchange?
If the product has issues upon receiving, please contact us via Whatsapp within 48 hours with photos. We will subsequently coordinate for replacement or refund. Any case logged after that will be reviewed on a case to case basis.
What kinds of payment methods do you accept?
We only accept bank transfer or Paynow(preferred) at this moment. We are working towards adding more modes of payment in the near future.